Warranty

We pride ourself in creating the highest quality instruments money can buy. We stand behind our products with the following warranty:

Please complete the Sweetwood Guitar Warranty Form within ten (10) days of purchase to insure proper owner registration of your guitar. This Sweetwood Guitar ("Instrument") is warranted to be free from defects in materials and workmanship to the original owner, subject to all the following terms and conditions:

Warranty Time Period:
The Warranty provided herein is for a period of ten (10) years from the date of the original retail purchase.

Warranty Coverage:
This warranty is given by Sweetwood Industries LLC ("Sweetwood") only to the original purchaser of this Instrument. Sweetwood will repair of replace any part or parts of the instrument which may prove defective under normal use and service during the ten (10) year warranty time period stated above (which Sweetwood examination shall disclose to it's satisfaction to be thus defective).

*This Warranty does not apply unless you provide a copy of your original sales receipt.

This Warranty Does Not Cover:
(A) Any non-factory-installed electrical\electronic components or tuning hardware; (B) damaged or defects due to alteration, misuse, abuse, normal wear and tear, extremes of temperature or humidity or abnormal strain; (C) accidental or intentional damage; (D) damage in shipping; (E) the repair or replacement of expendable maintenance items including, but not limited to, strings, tuning machines, or scratched pickguards; (F) normal fret wear; (G) plating on metal parts; (H) cracking on or other damage to the finish; (I) any damage from accessories (synthetic straps, etc.); (J) an Instrument whose serial number has been defaced; (K) tonal characteristics (tone is a subjective matter and is not warranted); or (L) any Instrument purchased from other than an authorized Sweetwood Guitar dealer.

To Obtain Warranty Service:
To obtain warranty service, the Instrument must be returned to Sweetwood at its address listed or through an authorized Sweetwood Guitar dealer. A return authorized number, to be obtained from Sweetwood Customer Service Department, must be written in a conspicuous place on the outside of the return shipping carton or the return will be refused. When returning the Instrument for service under the Warranty, a copy of the sales receipt establishing proof and time of purchase must be sent along with the Instrument. All freight and insurance must be prepaid by the original owner.

Your Responsibility:
You must maintain this Instrument, without alteration, negligent use, misuse or abuse. All service of this Instrument must be performed by Sweetwood. Any service performed on this Instrument by other than Sweetwood, or not specifically authorized by Sweetwood, will terminate this Warranty.

Warranty Limitations and Disclaimers:
Sweetwood’s sole and exclusive responsibility shall be as provided under this Warranty and, under no circumstances, shall Sweetwood be liable for any incidental or consequential damages. This Limited Warranty is your exclusive remedy and is made in lieu of all other warranties, expressed or implied; all implied Warranties, including, without limitation, any implied warranty of merchantability or fitness for a particular purpose, are hereby expressly limited in duration to the duration of this written Warranty. Some states to not allow limitations on how long an implied warranty lasts or the exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights which vary from state to state. No person, whether or not an agent, is authorized to make or assume any obligations other than those stated in this Warranty. Save your receipt! Sweetwood Guitar cannot perform any Warranty Service without a copy of your original receipt. The registration of this Sweetwood Guitar is important as it will allow us to keep your apprised of any improvements and/or upgrades made after your purchase.